Goodhart’s law suggests that when a measure becomes a target, it ceases to be a good measure. When I first read this I couldn’t help but think of heal...

In his book, Leaders Eat Last — Why Some Teams Pull Together and Others Don’t, Simon Sinek discusses the importance of a safe work environment for inn...

I love this concept of the people margin. It comes from Automattic engineer Mike Shelton in 2018. Data can be precise, specific, absolute and is meant...

Peter Drucker, the father of modern day management, inspired a generation of leaders with his quote, “One cannot manage change. One can only be ahead...

In the caverns of our bellies, a tempest brews, A fiery storm, a fierce cascade, acid reflux ensues. With burning rage, it surges forth, a churning ti...

The angry email is a timeless problem among young leaders and managers. Something gets us upset and we impulsively take to the keyboard to try to fix...

Optimization has become a defining feature of modern healthcare. We optimize, review, tweak, and measure our systems and ourselves against a super-opt...

There’s lots of talk about physician burnout. There’s even more talk about how we get rid of it. Everyone has a solution. But the problem with the con...

For most of history, medical diagnosis came through a series of chaotic steps. Patients experienced a string of studies, samples, and images coupled w...

I’ve been thinking about AI-generated writing and how it’s changing things. One thing that swims in my head: How do you define yourself in an age of A...